How It Works

Who & Where we deliver to:

We produce breathtaking masterpieces for weddings, parties, corporate events, luxury boutiques, hotels, restaurants and private homes across Australia.

Delivery Costs:

House of Roses charges a flat rate of $20 to all deliveries in Australia. Please note that the delivery fee is not included in the arrangements and will be added at check out. If you wish to have express delivery, please send us an email before ordering.

Customising:

We can customise an arrangement to your satisfaction. We can integrate beautiful patterns, letters, and symbols with our roses in an extensive colour palette of your choice. If there is a preferred rose colour you would like that we dont have on our website, just simply email us and let us know what your preferred colour is and we will let you know if it is possible to arrange.

Will the roses colour be exactly the same as the picture?

Please be aware the roses may appear slightly different due to lighting of the pictures. However, we strive to pick the best rose colour which matches your selection.

Delivery Times:

Our delivery times are Monday to Friday, closing at 5:00pm for all Businesses and 7:00pm for all residentials. Online Orders must be placed by 1:00pm for next day delivery for all Brisbane orders. Please note that we don't offer same day delivery. We also cannot guarantee a time of delivery. Interstate orders will be posted the next working day from when its been ordered, and will take approximately 2-4 days for postage. As stated, if you wish for an express delivery it will incur an extra charge but you must email us first before ordering.

What happens if my recipient is not home?

All deliveries will be left at a safe place of the home or reception desk if nobody is home.

How to care for your arrangement:


ETERNAL ROSES: Our Eternal roses do not require any maintenance including watering as water may damage the roses. However it must be kept away from direct sunlight and any excessive heat/moisture.